Privacy Policy

General Information

The protection of personal data of our customers, employees and business partners is an important concern for us. When processing your data, we observe the specifications of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). This Privacy Policy particularly describes the way our company processes personal and/or telematics data, as well as the rights of the data subjects (or the persons concerned), including the way they can contact us.

We process personal and/or telematic data of the users of our website only to the extent, which is necessary for the provision of the functionality of our website and for providing our services. The processing of any data by us takes place only with the prior consent of the affected user (the data subject). In the case when the prior consent could not be obtained beforehand for legal reasons, the data processing is permitted to the extent and in accordance with the legal regulations.

Legal Basis for the Processing of Personal Data

We process any kind of data in accordance with the legal regulations of the Art.6 of the General Data Protection Regulation (GDPR). This means that:

1.a) the personal data is processed by HAIP Solutions GmbH with the appropriate consent of data subjects to the processing of their data. Art. 6 paragraph 1 (a) of the GDPR is the legal basis for it.

1.b) if personal data are processed for the performance of a contract, to which the data subject is a party, the legal basis shall be Art. 6 paragraph 1 (b) of the GDPR.

1.c) the same applies to the processing operations that are necessary for the implementation of pre-contractual measures.

1.d) in accordance with Art. 6 paragraph 1 (c) of the GDPR, HAIP Solutions GmbH processes personal and/or telematic data in fulfilment of the company’s legal obligations (providing of its services).

1.e) if vital interests of the person concerned or another natural person requires the processing of their data, the legal basis shall be Art. 6 paragraph 1 (d) of the GDPR.

1.f) if the processing of data is necessary for the protection of legitimate interests of our company or a third party, and does not overshadow the interests, fundamental rights and freedoms of the person concerned. Art. 6 paragraph 1 (f) of the GDPR is the legal basis for it.

Registration and Contact Forms

As a user of our website you can register on our website or contact us, which implies providing us with some of your personal data. You enter these personal data in the relevant entry forms through which these personal data are transmitted to us and stored. A transfer of your personal data to third parties does not take place in this case.

The following personal data are collected through the registration and contact forms:

– your first and last name, and/or

– the name and location of the company you represent,

– your or your company’s e-mail address and phone,

– if you use our contact form: your message

Legal Basis

As part of the registration, we will get your consent for the processing of your personal data in accordance with Art. 6 paragraph 1 (a) of the GDPR. Art. 6 paragraph 1 (f) regulates the storage of your e-mail address. Whereas Art. 6 paragraph 1 (b) of the GDPR is applied when in the process of registration personal information is shared as a part of the fulfilment of a contract/ agreement with us.

Purpose of Data Processing

The information collected and used in the process of registration on our website is used by us to provide you with our services and to secure the technology we develop.

The personal data collected through our contact form is used for communicative purposes only – to receive your feedback or inquiry and to respond to them by providing you with the information about our services or related matters.

Duration of Storage

Your personal and/or telematic data are stored on for a certain time on the checkdomain email server in Germany and then onto the HAIP Solutions CRM system with its server in Germany for the time required for the implementation of the company’s services and will be deleted as soon as it is no longer necessary for the fulfilment of the company’s purpose. For example, in the case when your registration on our website was cancelled.

Personal messages received by HAIP Solutions GmbH through our Contact Form or via e-mail will be deleted as soon as the respective conversation with the client is over or the matter in question is clarified. Any additional personal data collected during such communication process will be deleted after a period of seven days.

Managing your personal data

You have the right to change your personal data (the name or e-mail address) or to revoke your consent for our processing of your personal data at any time by sending us a corresponding request at info@haip-solutions.com

Your Rights

Allowing HAIP Solutions GmbH access your personal or telematic data you have the following rights according to the GDPR:

Right to Information:

You have the right to be provided with information about the processing of your data.

Right to Rectification:

You have the right to demand from us rectification, completion of incomplete or correction of incorrect personal data.

Right to Complain:

In case of unlawful use of your personal information, you can enforce your right to appeal to a regulatory authority on this matter (for example to the European Data Protection Supervisor).

Right to Data Portability:

Insofar as the processing of your personal data takes place on the basis of consent and/or a contract and by means of an automated procedure pursuant to Art. 6 paragraph 1 (b) of the GDPR, you have the right to receive your personal data in a structured, common and machine-readable format, and to transmit it or to have it transmitted from us to another provider.

Right to Restriction of Processing:

Under the conditions of Art. 18 of the GDPR, during the period of verification of the accuracy of your personal data, as a data subject, you have the right to restrict the amount of your personal information subject to verification.

Right to Erasure:

Under the conditions of Art. 17 of the GDPR, you may request the deletion of your personal data and revoke your consent for their processing.

Right to Withdrawal of Consent:

You have the right to revoke your consent to the processing of your data at any time and free of charge. To revoke your consent an informal e-mail with a corresponding request to us is sufficient.

Right to Object:

Under the conditions of Articles 21 and 6 (paragraph 1 e, f) of the GDPR you have the right to object the processing of your personal data at any time, for reasons that arise from your particular situation. In this case, the responsible party will no longer process your personal data, unless it can prove the legitimate reason for processing, which overrides your interests, rights and freedoms, or which is necessary due to establishment, defence of legal claims.

The responsible authority for the processing of data in accordance with the legal regulations of the GDPR/ DSGVO is:

HAIP Solutions GmbH

Callinstr. 8, 30167 Hannover

The company is registered by the District Court Hannover (HRB 219019) and represented by its Managing Director – Tobias Kreklow

For questions or comments on data protection matters, please contact us via e-mail at: info@haip-solutions.com.